1. Introduction

Forwardify ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

• Personal Data: Name, email address, phone number, business details, and any information provided via forms, emails, or support requests.
• Technical Data: IP address, browser type, operating system, and website usage data collected via cookies (see our Cookie Policy).

3. How We Use Your Data

We use your data to:

• Provide and manage our services.
• Process payments and issue invoices.
• Communicate with you about services, updates, or issues.
• Improve our website, products, and services through analytics.
• Comply with legal obligations and regulatory requirements.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Contractual necessity (e.g., to provide our services).
• Legitimate interests (e.g., improving services, marketing to existing clients).
• Legal obligations (e.g., accounting, tax compliance).
• Consent (e.g., marketing emails where required).

5. Data Sharing

We do not sell your data. We may share data with:

• Trusted service providers (e.g., hosting, email, payment processors), under strict contractual terms ensuring compliance with UK GDPR.
• Regulatory authorities or legal entities when required by law.

6. Data Retention

We retain personal data only as long as necessary to fulfil our contractual and legal obligations. After this period, data is securely deleted or anonymised.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your data.
• Request rectification or erasure of your data.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent for processing (where applicable).
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise your rights, contact us at hello@forwardify.com.

8. Cookies and Tracking

We use cookies to enhance your experience and analyse website performance. For details, please see our Cookie Policy.

9. Third-Party Services

We use trusted third-party services (e.g., hosting, email, analytics) who comply with applicable data protection laws. We are not responsible for their independent privacy practices.

10. Security

We take reasonable technical and organisational measures to protect your data, including encryption, access controls, and secure servers. However, no online system is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests regarding your data, contact:

Forwardify
Email: hello@forwardify.com
Website: www.forwardify.com